Holland Residential

  • Business Analyst / System Administrator, Construction Technologies

    Location US-WA-Vancouver
    Posted Date 3 months ago(4/23/2018 8:17 PM)
    Job ID
    2018-6121
    Office
    Vancouver Corporate Office
    Unit Count
    N/A
    Type
    Regular Full-Time
    Category
    Information Technology
  • Overview

    The Business Analyst/System Administrator, Construction Technologies is responsible for business analyst and system administration functions to support the design-build construction team in accordance with Holland Partner Group’s core values.

     

    We are seeking a team player with a strong work ethic that offers exceptional communication skills, attention to detail, and excellent follow through.  The Holland Team consists of Associates that demonstrate strong leadership, communication, team-building, and decision-making skills.

    Responsibilities

    • Support and ensure the successful completion of analytical, building, testing, deployment, and administration tasks of electronic tools.
    • Define business analysis requirements and related configuration specifications to support the agreed upon plan.
    • Proactively manage administrative and analytical functions related to assigned construction technology tools, such as Procore, Bluebeam, Phoenix and other systems as assigned.
    • Monitor and communicate product updates to internal stakeholders; collaborate to determine and assist with further action as needed.
    • Understand and document user requirements and needs to drive improvement objectives and issue resolution.
    • Collaborate with internal business unit customers and their Executive teams to help design, document, maintain and improve related business processes, governance documentation and reference materials.
    • Coordinate with Training team as needed to maintain related Holland University content.
    • Assist with ongoing user support, communication and training efforts.
    • Prepare reports, analyze information, and communicate key insights and findings as appropriate.
    • Maintain Procore’s external records and permission templates of the directory database.
    • Perform quality assurance and quality control functions to ensure continuity in technical operation and conformance with governance documentation.
    • Team up with business unit leaders to define reporting and alerting requirements for approval and implementation; assist with implementation and associated administration as needed.
    • Maintain a positive relationship with all staff to ensure excellent inside and outside customer service.
    • Represent Holland Partner Group in a professional manner at all times.
    • Conform to company apparel standards and set a positive example for all Associates.
    • Perform all other duties as directed and assist the overall team effort in any way possible.

    Qualifications

    Education: High school diploma or equivalent is required. A college degree or coursework in information technology, information services, management information systems, or related field is strongly preferred.

     

    Experience: Minimum of two years’ experience supporting and/or analyzing business systems and processes required.

     

    Knowledge, Skills and Abilities Required:

    • Ability to work independently and effectively prioritize competing demands and execute tasks in a fast-paced operating environment.
    • Demonstrated high-level of skill in both verbal and written communication, including ability to convey technical issues to non-technical individuals.
    • Skilled in system integrations.
    • Strong problem analysis and resolution skills.
    • Effective teamwork and interpersonal skills.
    • Detail oriented and well organized.
    • Ability to work well under pressure.
    • Must be proactive, flexible, responsible, and resourceful.
    • Ability to meet timelines, milestones, and deliverables in a timely manner.
    • Demonstrated proficiency in the use of Microsoft Office suite of tools.  
    • Ability to work effectively with all levels of employees while inspiring respect and credibility.
    • Ability to work autonomously as well as part of a team and follow directions accurately.
    • Ability to maintain high level of confidentiality.
    • Strong customer service orientation.

    Attendance: This full-time position requires the ability to work between the hours of 8am-5pm, Monday through Friday. Additional hours or overtime may be required.

     

    This position also requires:

     

    • Valid driver’s license.
    • Travel and overnight stays.
    • Ability to lift or move up to 20 pounds.
    • Hearing and visual ability to observe and detect signs of emergency situations.
    • Fluency in English both verbally and non-verbally.

     

    This is an excellent opportunity to apply your talent, vision, drive, and experience to the Holland Team!

     

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